FAQ

How do I know what size bracelet to order?

 

Bracelet Sizes

  • Before purchasing a bracelet it is very important for you to watch the very brief Bracelet Sizing video to determine the size bracelet you need.

  • Sizes Available

    • Small - 4 1/2 - 6 inches

    • Medium - 6 1/4 - 6 3/4 inches

    • Large - 7 - 7 3/4 inches

    • Extra Large - 8 - 8 3/4 inches

  • SPECIAL NOTE: --- SOME BRACELETS ONLY COME IN LIMITED SIZES BUT YOU CAN CONTACT US TO SEE IF WE CAN GET IT IN YOUR SIZE (No Guarantees that we can)

What about the birthstones and charms for the bracelets?

  • Birthstone Month or Charms 

    • Once you choose the bracelet you would like to purchase, you have a choice to choose either a birthstone month crystal OR one of the three charms (pearl, tree of life heart, or cross) at no extra charge. Be sure to type into the box labeled "Please choose one of the three charms OR a birthstone month to go with your bracelet" the birthstone month OR charm you would like to go with your bracelet purchase. (If you do not want a birthstone or charm just type the word "nothing" in the box)

 

How do I clean my silverware jewelry?

Please watch the "Bracelet Cleaning" video.

 

What type material is used for your silverware items?

All of our silverware items except for the Sterling Silver Items are made from silverplated brass. This includes our magentic clasps for all of our bracelets.

 

Do you ship outside the United States?

No, at this time our business is limited only to the United States.

 

Payment and Shipping

Payment is quick, safe, and secure (See "Secure Ordering and Payments" below).

Our shipping is based on weight and location to be shipped to automatically through USPS using first class or priority mail.

​Secure Ordering & Payment Options

We can accept payments from all major credit and debit cards such as Visa, Mastercard, Discover, AMEX, ​etc. 

The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for you to purchase from our Wix site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

Returns & Refunds

Please contact us if you have any issues with your order. Your business is very important to us and we will do our best to resolve any issues.

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